Cookie & Marketing Consent Policy

ZUI by Osen
Operated by ZUI BY OSEN LLC

Effective Date: October 12, 2026
Last Updated: October 12, 2026

Cookie Policy

ZUI by Osen (“we,” “us,” or “our”) may use cookies and similar technologies on our website to support website functionality, understand website usage, and, where applicable, measure marketing performance and support advertising activities.

Cookies are small text files stored on your device when you visit a website. Similar technologies may include pixels, tags, and other tools that collect information about website activity.

Types of Cookies

Strictly Necessary Cookies

These cookies support essential website functions, security, and services you request, such as website navigation and certain reservation-related features. Where these cookies are necessary to provide a requested service, disabling them may affect website functionality.

Analytics Cookies

Analytics cookies may help us understand how visitors interact with our website, including which pages are visited and how the website performs. We may use this information to evaluate and improve our website. Where required by applicable law, we will obtain consent before using non-essential analytics cookies.

Marketing and Advertising Cookies

Marketing and advertising cookies may be used to measure advertising effectiveness, understand campaign performance, or support personalized advertising. Depending on the technologies used, information about your website activity may be disclosed to third parties.

Where required by applicable law, we will obtain consent before using these technologies. We will provide applicable privacy notices and choices regarding the sale or sharing of personal information.

The specific cookies and similar technologies used on our website depend on the services and integrations enabled.

Managing Cookie Preferences

Where a cookie preference tool is available, you may use it to manage your preferences for non-essential cookies. You may also use your browser settings to block or delete cookies, although doing so may affect website functionality.

Cookie preferences are separate from your newsletter subscription and other marketing preferences.

Where required by applicable California law, we will process recognized opt-out preference signals, including Global Privacy Control (GPC), in accordance with applicable requirements.

Sale or Sharing of Personal Information

Under California law, certain disclosures of personal information to third parties for cross-context behavioral advertising may constitute “sharing,” even when no money is exchanged.

Where applicable, you have the right to opt out of the sale or sharing of your personal information. You may exercise this right through the applicable privacy choices or opt-out mechanism provided on our website, or by contacting us using the information below.

We will not treat acceptance of cookies as consent to receive promotional emails or text messages.

For additional information about our collection, use, disclosure, and retention of personal information, please review our Privacy Policy.

Marketing Consent

Newsletter Subscriptions

You may subscribe to our newsletter to receive promotional emails from ZUI by Osen, including restaurant news, menu updates, special offers, events, and other announcements.

When you subscribe, we will use the email address you provide to send our newsletter and manage your subscription. Subscribing is voluntary, and you may unsubscribe at any time using the unsubscribe link included in our emails.

We will handle your personal information in accordance with our Privacy Policy and applicable law. Subscribing to our newsletter does not constitute consent to receive text messages or other marketing communications that require separate consent.

Promotional Emails

We may send promotional emails about ZUI by Osen, including restaurant news, menu updates, special offers, events, and other marketing communications, in accordance with applicable law.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the email. We will process unsubscribe requests within the time required by applicable law.

Unsubscribing from promotional emails will not necessarily prevent us from sending non-marketing communications relating to reservations, transactions, or services you have requested, where permitted by law.

Promotional Text Messages

If we offer promotional text messages, we will obtain any consent required by applicable law before sending them. Consent to receive marketing text messages will be separate from cookie preferences and newsletter subscriptions.

You may withdraw your consent at any time by following the opt-out instructions provided in the messages, such as replying STOP where supported.

Consent to receive promotional text messages is not a condition of purchasing goods or services.

Managing Marketing Preferences

You may choose whether to receive promotional communications without being required to subscribe as a condition of browsing our website or making a reservation.

We will not interpret your use of our website, acceptance of cookies, or completion of a reservation as consent to receive promotional emails or text messages.

Third-Party Services

Our website may use third-party services to support website hosting, reservations, payment processing, analytics, email communications, or advertising.

Depending on the services enabled and how you interact with them, these providers may collect or process information through cookies or similar technologies. Their handling of information may also be governed by their own privacy policies and applicable agreements.

Where required by applicable law, we will provide appropriate notices and choices regarding personal information collected or disclosed through these services.

Your Privacy Rights

Depending on applicable law and whether the relevant legal requirements apply to our business, you may have the right to request access to, deletion or correction of, or information about your personal information. You may also have the right to opt out of the sale or sharing of your personal information, limit certain uses and disclosures of sensitive personal information, and exercise other applicable privacy rights.

You may submit a privacy request or ask questions about this policy using the contact information below. We will handle applicable privacy requests in accordance with the requirements of applicable law.

For additional information about your privacy rights and how to exercise them, please review our Privacy Policy.

If you have questions about this Cookie & Marketing Consent Policy, wish to manage your marketing preferences, or want to exercise applicable privacy rights, please contact us:

ZUI by Osen
Operated by ZUI BY OSEN LLC
2903 W Sunset Blvd
Los Angeles, CA 90026
Email: marketing@theosengroup.com